Service Desk

{"xsrfToken":"BO3T-C4GM-IVT2-M6JB_405857a3647a7e08e3e8d432e8e4891b2e5bbfdf_lout","branding":{"id":"1","key":"rs","name":"Platforma Radpoint","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/16","theme":{"headerBGColor":"#f5a623","headerLinkColor":"#292929","headerLinkHoverColor":"#8f631b","headerLinkHoverBGColor":"#8f631b","headerBadgeColor":"#8f631b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3b291dad-345d-4736-b1f0-a313598174e7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjI0NWZjYy03NGU2LTQ4NzUtYjk5Mi1hM2YyNjEyZDU1Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiMjkxZGFkLTM0NWQtNDczNi1iMWYwLWEzMTM1OTgxNzRlNyI6WyJyZWFkIl19LCJleHAiOjE1NjY3NzcwODgsIm5iZiI6MTU2Njc3NjQyOH0.8hs7uKWLz1D22QRpjB4CE-SVZoCK3-zIBouP3u-2gmE&client=b6245fcc-74e6-4875-b992-a3f2612d55cf&mode=fit","logoId":"3b291dad-345d-4736-b1f0-a313598174e7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Radpoint Support Center","sharedPortalName":"Radpoint Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"helpCenterTitle":"Witaj w Centrum Pomocy Radpoint","sharedPortalName":"Radpoint Support","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Polish (Poland)"},"en-US":{"helpCenterTitle":"Welcome to the Radpoint Support Center","sharedPortalName":"Radpoint Support","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"},"pl":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Polish"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1b86ff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/53e7c60f-0dc9-4b69-98cc-d65c3886c0b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjI0NWZjYy03NGU2LTQ4NzUtYjk5Mi1hM2YyNjEyZDU1Y2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzZTdjNjBmLTBkYzktNGI2OS05OGNjLWQ2NWMzODg2YzBiNSI6WyJyZWFkIl19LCJleHAiOjE1NjY3NzcwODgsIm5iZiI6MTU2Njc3NjQyOH0.VvT6qWcSuuhkdDgVZbkXITQTzw604dhtcqfunG1LUvM&client=b6245fcc-74e6-4875-b992-a3f2612d55cf&height=300&mode=fit","bannerMediaApiFileId":"53e7c60f-0dc9-4b69-98cc-d65c3886c0b5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"rs","projectId":11032,"serviceDeskId":1,"name":"Platforma Radpoint","description":"Tutaj możesz utworzyć zgłoszenie dotyczące oprogramowania Radpoint.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Zgłoszenie serwisowe","descriptionHtml":"","callToAction":"Zgłoszenie serwisowe","introHtml":"Pomoc dotycząca obsługi i działania systemu.","icon":11001,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11001","groups":[1],"key":""},{"id":"39","name":"Diagnostyka urządzenia dostępowego","descriptionHtml":"","callToAction":"Diagnostyka urządzenia dostępowego","introHtml":"Diagnostyka urządzenia/serwera dostępowego","icon":11006,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11006","groups":[13],"key":""},{"id":"78","name":"Zarządzanie użytkownikami","descriptionHtml":"","callToAction":"Zarządzanie użytkownikami","introHtml":"Zgłoszenie zmiany uprawnień, dodanie, dezaktywacja użytkownika itp.","icon":11027,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11027","groups":[14],"key":""},{"id":"75","name":"Zgłoś usterkę","descriptionHtml":"","callToAction":"Zgłoś usterkę","introHtml":"Zgłoszenia dotyczące nieprawidłowego działania systemu, zauważonych błędów i niezgodności.","icon":11039,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11039","groups":[1],"key":""},{"id":"76","name":"Prośba o zmiany","descriptionHtml":"","callToAction":"Prośba o zmiany","introHtml":"Masz pomysł jak ulepszyć system? Potrzebujesz nowej funkcjonalności? Napisz do nas!","icon":11032,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[1],"key":""},{"id":"77","name":"Wymiana urządzenia dostępowego","descriptionHtml":"","callToAction":"Wymiana urządzenia dostępowego","introHtml":"Wymień urządzenie, które uległo awarii","icon":10732,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10732","groups":[13],"key":""},{"id":"79","name":"Zmiana słowników","descriptionHtml":"","callToAction":"Zmiana słowników","introHtml":"Usuwanie, dodawanie i zmiana istniejących wpisów w słownikach, procedurach, typach zleceń itp.","icon":11003,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11003","groups":[14],"key":""},{"id":"80","name":"Transkrypcja nagrań","descriptionHtml":"","callToAction":"Transkrypcja nagrań","introHtml":"Włącz/wyłącz usługę transkrypcji (outsourcing).","icon":10732,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10732","groups":[15],"key":""},{"id":"81","name":"Teleradiologia","descriptionHtml":"","callToAction":"Teleradiologia","introHtml":"Wniosek o uruchomienie/zmianę/dezaktywację usługi teleradiologii (outsourcing).","icon":11037,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11037","groups":[15],"key":""},{"id":"82","name":"Rozszerzenie licencji","descriptionHtml":"","callToAction":"Rozszerzenie licencji","introHtml":"Rozszerz licencję i dostosuj ją do Twoich potrzeb.","icon":11041,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11041","groups":[15],"key":""},{"id":"83","name":"Wyniki dla pacjentów","descriptionHtml":"","callToAction":"Wyniki dla pacjentów","introHtml":"Włącz portal odbioru wyników on-line przez pacjentów.","icon":11002,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11002","groups":[15],"key":""},{"id":"84","name":"Wyniki dla zlecających","descriptionHtml":"","callToAction":"Wyniki dla zlecających","introHtml":"Podłącz jednostkę zlecającą do Twojego systemu, udostępniaj wyniki i odbieraj skierowania.","icon":11002,"iconUrl":"https://radpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11002","groups":[15],"key":""}],"reqGroups":[{"id":1,"name":"Oprogramowanie"},{"id":13,"name":"Urządzenia lokalne"},{"id":14,"name":"Administracja i konfiguracja"},{"id":15,"name":"Zmiana usług"}],"orderMapping":{"1":[76,75,1],"13":[77,39],"15":[84,83,82,81,80],"14":[79,78],"2":[1]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPL","userLanguageHeader":"Aktualności","userLanguageMessageWiki":"","defaultLanguageHeader":"Aktualności","defaultLanguageMessage":null,"defaultLanguageDisplayName":"Polish (Poland)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Radpoint Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://radpoint.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}